PAYMENT & RETURNS

PAYMENT 

What payment methods do you accept?
At Flavours River we do accept several payments methods. Such as Cash payment when deliver orders out, or when you come to Pick Up your order. There is also payment via Bank Transfer or Credit card Payment. 
 
Credit Cards: Mada
Cash on Pick Up: Cash on Pick Up (COP) 
Cash on Delivery: Cash on Delivery (COD) Fees inside Riyadh - 30 SAR 
Banks Transfer:  Al inma Bank 
 
     

    RETURNS

    We offer 7 days return policy from the day it was received at your destination. If 7 days have passed since you received your product, unfortunately we cannot offer you a return or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. Also, the item must be in its original packaging. There are several types of goods that are exempt from being returned. Propylene Glycol, Vegetable Glycerine and Nicotine cannot be returned. Perishable goods cannot be returned. 
    Additional non-returnable items: Items not in their original condition, damaged and/or missing parts for reasons not due to our error or items returned more than 7 days after the initial purchase.
     

    Shipping

    To return your product, you should E-mail US at info@flavoursriver.com. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on your location, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over 200 SAR, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.